Going Mobile With Your Business

Even though this might be the age of mobile devices and mobile application development, there are some questions that you need to consider. While IT cannot fully control how employees use their personal mobile devices, you certainly have control over gets mobility for work-sanctioned activities. The path of least resistance is to do the same for everyone, but this will be unnecessarily expensive and time-consuming to manage. Instead, you should map out the workflows of various roles to determine which types of employees would really benefit. For example, some home-based employees will be more productive this way, but others will not, such as contact center agents. They may work offsite, but chances are that their landline and Web-based tools will be perfectly adequate. This approach will improve the way you run your business and more internet phone providers give you the tools to be able to track how the number is used. You will have full control and be able to manage it better.